For any questions or concerns about our Environmental & Social Policy and/or the portfolio investments financed by us, please reach out to us at: contact@endiya.com or by sending a mail to the following address: Endiya Partners, Plot No. 40 & 41, Phoenix Primea, Tower A, 1st Floor, Road No. 2, Financial District, Nanakramguda, Hyderabad 500032, Telangana, India. We shall respond to you in a timely manner and undertake necessary corrective action based on due assessment of your question or concern.

Where the question or concern relates to a portfolio investment financed by us, the interested or affected person(s) are first encouraged to discuss the matter directly with the portfolio company. In cases where the question or concern was not addressed sufficiently at the portfolio company level, interested parties may submit their query to us in writing, providing the following information:

  1. Name and Contact Information of the sender
  2. Name of the company to which the concern relates
  3. Description of the concern and any supporting documentation
  4. Date of the incident or action giving rise to the complaint (if applicable)
  5. Specific remedy sought (if applicable)
  6. Any other information as deemed appropriate by the sender

There will be no cost or fee associated with submitting a question or concern through this procedure. Interested and affected parties may submit queries or concerns without fear of retribution and may request us to not disclose the names of individuals to the portfolio clients without prior explicit permission of the interested parties.